4 Direct Services

Manufacturer Services, Spec to Handover.

Technical guidance, bespoke design, on site support and large project coordination, direct from the UK access panel manufacturer. Everything you need to get the spec right first time.

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As the UK access panel and riser door manufacturer, Rapid Access provides four direct project services from RIBA Stage 2 through to handover. Technical Service covers spec advice and compliance documentation. Design Service handles bespoke products when standards do not fit. On Site Technical Support sends trained personnel to site to brief installers and verify installation. Large Quote Support delivers fast pricing and phased delivery for major schedules. No middle layer, no guesswork, just direct factory expertise. See Who We Help for role specific resources.

Manufacturer Direct · Rapid Access

Our Services

Four Ways We Support Your Project

From specification advice to on site support, our teams work together to get access solutions right first time.

Technical Service

Specification advice, product selection and compliance documentation through the full project lifecycle. Submittals and method statements so the job passes first time.

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Design Service

Bespoke access solutions when standard sizes do not fit. Non standard dimensions, fire to 120 min, acoustic to 48dB and complex wall build ups in 3 to 5 working days.

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On Site Technical Support

Manufacturer support on site when your team needs it. Trained personnel brief installers, check substrates, verify against the tested construction and provide photo records for handover.

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Large Quote Support

Dedicated support for major projects and large schedules. Fast schedule pricing, quantity breaks, full compliance documentation and phased delivery coordinated to programme.

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Common Questions

Frequently Asked Questions

Direct answers about how the manufacturer supports your access panel, riser door and hatch project.

What does manufacturer direct service mean?

It means every service, technical advice, bespoke design, on site support and large project coordination, comes directly from the UK factory team that designs and manufactures the products. There is no agent or distributor between you and the people who can answer your spec or compliance question.

Can you create bespoke access panels and riser doors?

Yes. Our design service creates bespoke products when standard sizes do not fit, including non standard dimensions, complex wall build ups, fire resistance up to 120 minutes and acoustic up to 48dB. Standard bespoke lead time is 3 to 5 working days.

Do you provide on site support during installation?

Yes. On site technical support sends trained manufacturer personnel to site for installer briefings, opening and substrate checks, verification against the tested construction, and photo records for handover documentation.

How quickly can you turn around a large project quote?

Most large schedule quotes are returned within 24 to 48 hours. Large quote support includes quantity break pricing, full compliance documentation, value engineering options where applicable, and phased delivery coordinated to your construction programme.

What technical documentation comes with each order?

Every order includes the relevant UKAS test report, declaration of performance, classification report, installation method statement, technical data sheet and O&M information. Bi directional fire test evidence and field of application reports are available on request from the technical service team.

Free Download

Fire Rated Access Panel
Specification Guide

BS EN 1634-1 and BS EN 1364-2 fire ratings, sizing tables, NBS specification clauses and product selection guidance.

Free PDF

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